| Welcome to the 3rd Skyband Newsletter |
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Welcome to the third edition of Skyband's monthly newsletter.
This month we bring you news of our new MPLS network which is now live, and an exciting weekly competition in which you can win prepaid data on our new 3G mobile data service called EVO, offering you speeds of up to 3.6Mbps!
FInally take advantage of Skyband.Biz's excellent training opportunities. |
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| Skyband MPLS Launched! |
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Skyband is pleased to announce that its wireless networks, core and international connectivity is now MPLS enabled and ready to provide enterprise customers with next-generation VPN services.
Multi-protocol Label Switching (MPLS) is a standardized protocol to enable high performance IP networks. It provides fast response time for applications running on your WAN, security without scaling problems and with a lower cost structure. To both simplify and increase the efficiency of the network, the MPLS protocol enables data to be transmitted efficiently across a network infrastructure utilizing a technology known as “label switching.” This is much more effective than running a VPN over the Internet.
MPLS enables the creation of secure, reliable VPNs which are simple to manage, easy to deploy and which provide Class of Service/Quality of Service (QoS) support.
MPLS is now the de-facto standard for many carrier and service provider networks and its deployment scenarios continue to grow. Skyband intends to initially migrate its VPN services both locally and internationally onto its new MPLS network. |
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| EVO 3G - High Speed Internet |
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Skyband EVO is a mobile 3G data service offering high speed internet at up to 3.6Mbps! With coverage currently in Blantyre/Limbe, Lilongwe, Zomba, Mzuzu, Thyolo, Mangochi, Dedza, Ntcheu, Kasungu Nchalo and Nkopola. Skyband EVO is the widest 3G coverage offering in Malawi - try it now with our monthly subscriptions as well as Pay As You Go (PAYG) offerings.
VIsit our website for more information and for coverage maps: http://www.skyband.mw/evo.asp

Coverage also coming soon to the following locations: Dwangwa, Salima, Mulanje and Mchinji, details will be available on our website, facebook and twitter pages.
Every week we will be giving away an EVO Dongle, Pay -As-You-Go 3G account and 500MB of Data worth MK20,000. All you have to do is Enter the weekly promo and answer a simple question on the Skyband Facebook Fan Page during the week of the prize draw. So Enter now and tell your friends!
Facebook - http://www.facebook.com/pages/Skyband/353478094242
Twitter - http://www.twitter.com/SkybandMalawi |
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| IMPORTANT: Phishing Notice |
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Skyband has noticed an increase in Phishing SPAM on its mail servers and would like to warn its clients about the dangers and perils of phishing emails.
Phishing is a way of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication.
Phishing is typically carried out by e-mail or instant messaging, and it often directs users to enter details at a fake website whose look and feel are almost identical to the legitimate one. This will result in your acocunt being hacked and you could possibly have your confidential information compromised.
PLEASE NOTE: Skyband (or any other service provider/organisation) will never ask you to confirm your username and/or password by email or ask you to enter your username/password onto a website. If you are unsure about the nature of an email, please call our customer care lines on the numbers listed below. |
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| Customer Care and Billing Update |
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Skyband is continually striving to improve the level of customer care and support that it provides to its clients, and in so doing, we are available on the following numbers for customer care and support queries: Please note that there is also someone available outside of normal working hours (8am-5pm, Mon-Fri)on the after- hours phone numbers.
Blantyre: 01820200 or after-hours on 0999070322
Lilongwe 01756558 or after-hours on 0999787787
Please ensure that when reporting a technical fault that you receive a ticket or reference number, this will enable us to track our support calls and allow you to easily refer to support incidences when following up or in future.
Skyband's new billing and self-care system is also now operational, existing customers can now manage their own accounts, passwords, invoices etc as well as view usage reports.
We would like to remind all our customers who remit their monthly subscription fees by means of bank transfers and/or deposits into our accounts to please send us a copy of the TT or deposit slip together billing account name or number either by fax on 01824011 or email to billing@skyband.mw. This will ensure that your account is reconciled immediately without any possible service interruption to you.
Logon or Create your account now: http://billing.skyband.mw |
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| Microsoft Certified Training by Skyband.Biz |
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Skyband.Biz the only Microsoft GOLD Certified Partner in Malawi is pleased to announce that it is setting up two fully equipped training centres (Blantyre and Lilongwe) offering a range of fully certified Microsoft professional training courses for the first time in Malawi. These courses are supplied on demand and can be carried out on client sites anywhere in the country if necessary. These courses are supported by the Ministry of Industry and Trade's Business Growth Scheme (BUGS).
Please send your email address to training@skyband.biz if you wish to be included in our training mailing list. |
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Copyright © 2011 Skyband Corporation Limited. All Rights Reserved.
Ground Floor, Delamere House, Blantyre, Malawi
Tel: +265 (0) 1 824244 or +265 (0) 1 756559
www.isurfskyband.com | sales@skyband.mw
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