Skyband deploys 4G Network:
Since late 2013 Skyband has been deploying over 40 4G base stations across Blantyre, Zomba, Mzuzu and Lilongwe and in the following months we are planning to roll out another 60 basestations across Malawi. This will give us unparalleled network coverage and give our subscribers access to a world class network carrying world class services.
Multiple Fiber Routes out of Malawi:
Skyband currently has 4 alternate fiber routes out of Malawi and looks to commission our 5th route by the end of September 2014. Once this happens we will be the only internet services provider in the country to offer 5 alternative routes. on 3 different submarine cables to Europe and to South Africa. This will mean we will have the highest level of network resilience on offer.
Launch of our new Billing and Helpdesk applications:
We have also been busy launching a new billing and helpdesk sites, which will allow our customers the ability to manage their own billing and services, as well as interact with us more efficiently and transparently through the helpdesk.
Our helpdesk has also gone live 24/7 so if you have any technical problems or issues with your services please do not hesitate to contact us at any time.